Q: How do you get picked up
from the airport ?
The designated driver will meet you at the
arrival gate. Upon special request, the
driver can also meet you at baggage claims. If
you do not see your driver, you can contact us immediately by calling our toll free
number: 1-800-644-0809. For Love Field Airport, the designated meeting point is baggage
claim, or by special request the Limo Stand.
Q: How is payment worked out ?
Online reservations are commonly paid with credit card or cash after the service is delivered. During your online registration however, credit card information is required.
This is in case of a no show fee.
Q: When can you make reservations ?
AirwayLimo.com excepts reservations 24 hours a day, 7 days a week online or by
calling
1-800-844-0609.
Q: Why should you use AirwayLimo.com instead of a local taxi or any other service?
First, AirwayLimo.com has prices that are designed to compete with taxi services.
And
second, AirwayLimo.com provides you with the most luxurious
Lincoln Town
Car ride.
Our reliable drivers will always meet you on time, at your gate. Third, we
accept
all major credit cards - you don't have to carry cash!
Q: How are the accommodations ?
AirwayLimo.com always sends friendly
drivers. The limousine or town car you
ordered will be clean and extremely well kept. Here
at AirwayLimo.com we pride ourselves upon our service and the quality of limousines/town
cars that come to pick you up.
Q: What is our goal ?
Our goal is to provide you with the quickest
travel. AirwayLimo.com will not only save
time and transport you safely to your destination, we will make your traveling easier, for
the price you want.
Q: How do I cancel a reservation ?
Reservation cancellations need to be made at least
1 hour in advance for arrivals and at least 3 hours in advance for departures. If the cancellation is due to fault by the airline, AirwayLimo.com is
compassionate and understanding and will not charge a no show fee. Please have your confirmation number handy when you call 1-800-844-0609.
Q: Is there a no show fee ?
Like almost all other Limousine services,
AirwayLimo.com charges the estimated fee of the trip as a no show fee.
Q: What is an appropriate gratuity fee ?
When you order a limousine from
AirwayLimo.com, 15% is an appropriate tip.
Q: How do I insure that my service will be there for me ?
The best method to make sure you will
receive your limousine is to keep track of your confirmation number. Another very important part of ordering your
limousine is to make sure you include contact numbers (i.e. pager number, cell phone
number), just incase you need to be contacted.
Q: Is there an AirwayLimo.com guarantee ?
YES! AirwayLimo.com guarantees your driver will be there. If they are late more than 15 minutes, you will get $20 off on your next reservation!!
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